Recent Why SERVPRO Posts

Navigating the Insurance Claim World With Confidence | SERVPRO of Barron, Dunn & Rusk Counties

4/15/2024 (Permalink)

team of servpro workers unloading a branded work van and entering a business for a commercial job SERVPRO of Barron, Dunn & Rusk Counties is Here to Help® with your business' disaster recovery!

When disaster strikes, your first goal will most likely be keeping your family safe. While you focus on taking whatever action is necessary to get your family to safety, your home could be damaged significantly in the process.

Experiencing home damage is always unfortunate, but as long as your family is OK, the rest can be taken care of in time. One of those tasks that follows a disaster situation is submitting an insurance claim, and those can be tricky if you aren’t sure how to start.

That’s where we come in! Our crew is here to pick up the pieces after a fire, flood or storm to help you recover while also being there to help you understand how to properly submit a claim through your insurance company.

Starting Quickly, Documenting Everything

No matter what kind of disaster happened at your house, the faster you can start recovery, the better off you will be. Damage will only worsen the longer you leave it unaddressed, which can leave you with a much larger problem than you expected.

When the disaster situation has passed or is over, make sure you are checking in with your loved ones and neighbors to make sure the authorities don’t need to be called right away. After that, call our SERVPRO® office so we can get started on your recovery plan.

Take as many photos as possible, making sure to document as much of the damage that you can see. The more photos you can get as soon as the event is over, the more complete your claim will be.

Leave It to Us

Once we arrive, you can rest easy knowing that we will prioritize securing your home while also getting started on your restoration. We can lay tarps over exposed sections of your home, remove fragile belongings from the damage site and board up windows quickly.

Our team is highly trained in all things restoration, but we also fully understand how the insurance world works and what is needed to get the most out of a claim.

We will put together an itemized list of your losses, add the photos that you took and incorporate the ones our professional team took in order to make your reporting really simple. We are also trained to meet insurance inspection standards to help lower your potential costs. We are focused on helping restore rather than replace your belongings, which also helps reduce costs overall as well.

Our team is proud to be with you throughout every step of your recovery, whether you suffered from fire, flood or storm damage. We will help get your insurance claim processed correctly and rebuild your home with confidence.

When a disaster strikes, call us to make your recovery process—insurance claims and all—simple.

The Importance of Relying on Your Local Restoration Team | SERVPRO of Barron, Dunn & Rusk Counties

12/15/2023 (Permalink)

group of 3 SERVPRO reps standing near a green semi truck at a work site No job is too big or too small for our team of industry leading experts at SERVPRO of Barron, Dunn & Rusk Counties!

When disaster strikes, it can cause all kinds of overwhelming feelings to take over, and it can seem like an insurmountable task to look around your home after suffering from a water, fire or storm disaster.

While disasters can certainly be scary, having a reliable team to help you recover can make all of the difference. That’s where SERVPRO of Barron, Dunn & Rusk Counties comes into play!

Our talented and local team will be able to help you recover faster and more efficiently no matter what your situation is.

Choosing the Right Team

It can be a really vulnerable experience to suffer through disaster, especially when you have strangers in your home working on your recovery at all hours of the day. Thankfully, when you work with SERVPRO®, you can rest easy knowing that we will treat your home like it was our own.

The restoration company you choose should be trustworthy, kind and highly knowledgeable about your particular restoration project. They should also be available to take your call 247 or whenever you need them.

At SERVPRO of Barron, Dunn & Rusk Counties, we pride ourselves in providing all of that and more for our customers. We are also locally owned and operated, which makes us uniquely connected to our community. It is our job and our duty to help our fellow community members overcome disaster.

A History of Reliable Experience

While having a friendly and local team is crucial to your comfort and your confidence in your restoration, you also want to make sure that the team you choose knows what they are doing. SERVPRO comes with the backing of a national brand that ensures we have the tools and the staff needed no matter the size of your project.

SERVPRO has also been in business for years and has grown from one branch in 1967 to over 2,000 today, including ours here in the Barron County area.

When you work with our team, you are working with professionals with years of experience who will help you recover faster and more confidently. We are trained and certified in every applicable area of disaster recovery, and we can handle your situation, too.

We will handle everything from the initial tarping of your roof and securing your home all the way to rebuilding entire sections of your home. Every SERVPRO employee will ensure to use the top-of-the-line equipment and only the latest recovery methods so we can help you put your life back together faster.

Want to learn more about everything we can do for you? Contact us to be prepared for anything.

Our Training Ensures Your Satisfaction | SERVPRO® of Barron, Dunn & Rusk Counties

5/4/2023 (Permalink)

 img src =”team” alt = " group of 3 SERVPRO reps standing near a green semi truck at a work site ” > Is your home or business in need of restoration? SERVPRO of Barron, Dunn & Rusk Counties is ready to help you recover.around the clock.

You are constantly making decisions all day long as a homeowner! As you go through your day, you are making choices that range from minor decisions all the way to major decisions. When it comes to choosing who to help you restore your home after a disaster, making the right choice is vital.

Would you rather choose a company that has fully trained its employees and encourages continual learning? Or would you be OK allowing a company to come in with minimal training and certifications?

We thought so, too. SERVPRO of Barron, Dunn & Rusk Counties is proud to serve you in your time of need! We use the latest resources and restoration techniques in order to help you completely recover. Our training and certifications set us apart from the competition!

We Prioritize Proper Training

Your home is important to you, so having your restoration project done correctly is vital. That’s why our staff follow the IICRC standards for our training. This training teaches the proper ways to clean and restore throughout your home through various informative classes:

  • water damage restoration
  • fire damage restoration
  • mold remediation
  • carpet and upholstery and cleaning

We also offer our Employee Certification Training program to our staff. This training helps them further their skill set and is able to be done at their own pace. We want to give our team the time they need to fully understand the material!

We Learn Throughout Our Careers

We love to learn, so that’s why we keep doing it even after we have been fully trained! We take continuing education classes and e-learning courses to develop our skills and learn new things throughout our careers.

Home damage is unique in each situation, so we focus our training to be as thorough as possible so that we can help you to the best of our ability.

By staying current with the latest technology and trends, we stay on the right side of innovation! This ensures that you only have the latest and greatest equipment and restoration materials used on your home.

The Benefits to Our Community

We train this way in order to directly benefit our wonderful community! Having a reliable restoration company in town ensures that every family and business in our counties is well taken care of.

We work hard to ensure your satisfaction for every project and we recognize the importance of a job well done. When you call SERVPRO of Barron, Dunn & Rusk Counties, you know you are in good hands.

When you need help recovering from a disaster, SERVPRO is here for you. Get in touch 24/7 to start your disaster recovery.

SERVPRO Has the Restoration Experts You Can Trust | SERVPRO® of Barron, Dunn and Rusk Counties

4/20/2022 (Permalink)

two SERVPRO employees unloading cleaning equipment out of a green van No matter the damage sustained, SERVPRO Barron, Dunn & Rusk Counties has the tools and team to help your home return to a normal state quickly.

SERVPRO is not simply a cleanup and restoration business. We are in the business of being there for you after a natural or manmade disaster strikes to help you get back to your life.

Water Damage

Flooding can happen at any time of year, and whether it is only a little bit of water or a lot, it can wreak havoc in your home or in your business. In fact, floods cause more than $10 billion in damages nationwide every year.

As the snow melts in Wisconsin, the warmer temperatures can bring a quick change to the conditions around your home. Be aware of the spaces in your home that are at higher risk of flooding and check them frequently. If you encounter flooding issues, SERVPRO has the tools to deal with the damages. We’ll help you understand the severity of the damage so you’re able to make the right choice for cleanup and restoration if needed.

Our technicians are trained in detecting hidden moisture and have the tools to extract standing water with ease. We’ll also assist you in developing a water damage restoration plan to ensure your home is cleaned, dry and restored to its preloss condition.

Fire Damage

A fire department in the United States responds to a fire every 23 seconds, and there was roughly $8.1 billion in direct property damage and losses nationwide in 2020.

If your home or business has sustained fire damage, we’ll jump right into action with our seven-step restoration process.

Our restoration process starts with an inspection and damage assessment and ensures all the necessary steps are being taken before starting the repair process.

Storm Damage

Whether you have experienced a flood, a wildfire, blizzard or a tornado (we love the midwest), our goal is to always get you back into your newly restored and clean home as soon as possible.

Storm and water damage can affect not only the structure of your home but your belongings as well. SERVPRO specializes in content restoration. Our goal is to restore your belongings rather than replace them. We care about your possessions just as much as you do!

What Sets SERVPRO Apart?

Whether you call us at 3 p.m. or 2 a.m., we will answer. We understand that emergencies don’t always happen during the day, so we are here when you need us. You can reach out to a SERVPRO expert via our 247 Emergency Line day or night and receive immediate assistance.

We are the No. 1 cleanup and restoration team in the nation with more than 50 years of experience under our belts. We are locally owned and operated, but are supported by our network of more than 1,900 franchised locations around the country.

We are here for you wherever you live, so you can rest easy knowing that we will help if you need us. We will get your home or business back to “Like it never even happened” quality quickly.

Regardless of the type of damage sustained, SERVPRO has the tools and teams to help your home or business recover from its disastrous effects. Contact us anytime when you need a dependable team to help you rebuild your life.

What “Full Service” Means When It Comes to Restoration Services | SERVPRO® of Barron, Dunn & Rusk Counties

2/3/2022 (Permalink)

a green SERVPRO van parked in a warehouse full of equipment When you need cleanup and recovery of any kind, you can trust SERVPRO of Barron, Dunn & Rusk Counties to get the job done.

If you have ever experienced damage to a home or business, you know that when you spot that green truck with SERVPRO down the side, help has arrived.

We are well-known for the cleaning services that we offer, but what some people don’t understand is that cleaning is only a small portion of what we offer! We provide our clients full-service care—we not only clean, but we can restore, reconstruct and even rebuild.

Here’s a look at what we provide:

Water damage recovery. Do you know how common water damage is? Regardless of the size of damage, the reality is that you need to quickly handle it before it causes too many issues. That’s why you can call us at anytime to help you get it cleaned up and restored quickly.

Fire damage recovery. Fires break out every 23 seconds in the United States. And as you can imagine, fires (along with the items used to put a fire out) can do a lot of damage to your building, which is why we have our highly trained technicians on hand 247.

Mold removal. Mold pops up quickly after water damage, even when it only involves a small amount of water. When this happens, mold can threaten the structure of your home. It isn’t safe to remove on your own and you may even spread the mold throughout your home, so call the pros.

Storm recovery. At some point or another, your home or business will somehow be affected by Mother Nature! And no matter the size of the damage, the type of damage or how it happened, we are here and ready to help you recover.

Commercial needs. We offer business owners the exact same services we offer home owners, plus a few extras specifically designed to meet the challenges commercial buildings face.

General cleaning. There are times when life can really give us a run for our money, and cleaning your home or business isn’t the top priority. That’s where we can come in and take that task right off your hands. Whether you need carpet cleaning or upholstery cleaning, we can come in and take of it.

Specialty cleaning. We don’t simply clean the windows and floors. We also offer highly specialized cleaning methods for things like document restoration or even biohazard cleanup. If it’s dirty or gross, we can handle it.

Construction. Sometimes your home or business has been hit with so much damage that restoring it is out of the question. Never fear—we do reconstruction as well, and we will make it “Like it never even happened.”

Add 24-hour service and an easy insurance process to all this, and the picture becomes clear—when you need cleanup and recovery of any kind, you can trust SERVPRO to get the job done.

Is Your Home Accurately Inventoried?

1/27/2022 (Permalink)

Whether you are looking at getting new insurance, experienced a fire or water loss, a vandalism or break in, it is so important to have an accurate inventory of your home. Having an accurate inventory can help you purchase the right amount of insurance to make sure everything is covered but that you aren’t overpaying. It can also make filing a claim easier. Most people can’t remember what they have stashed away in their attic, kitchen cabinets or their over-stuffed storage room on a normal day but especially after a disaster like a fire or water loss.

An easy way to start inventorying is to simply walk through your home and take a video or photos of each room. There are also free forms that can be found online and apps to help you create a detailed inventory list. Just remember, don’t get overwhelmed and stick with it! An incomplete inventory is better than no inventory at all.

If you experience a catastrophic event in your home, don’t hesitate to give SERVPRO of Barron, Dunn & Rusk Counties a call at 715-643-7171.

Perfect 10s from a Critical Customer

1/20/2022 (Permalink)

At the completion of every job, our customers are asked to complete a Certificate of Satisfaction (COS). If you would like to know more about the COSs, please refer back to our past blog post, Your Opinion Matters to SERVPRO of Barron, Dunn & Rusk Counties.

SERVPRO of Barron, Dunn & Rusk Counties recently completed a job where a hot water line broke in a basement. As usual, the customer was asked to complete the Certificate of Satisfaction at the completion of the job.

This customer gave SERPVPRO of Barron, Dunn & Rusk Counties PERFECT 10s! They also said, “I am a critical judge and refrain from giving perfect scores, but in the experience, it was perfect and can’t think of anything that could be improved on.”

This is the type of COS that we strive for here at SERVPRO of Barron, Dunn & Rusk Counties!  If you have any cleaning or restoration needs, please give us the chance to show you what we can do! Give us a call at 715-643-7171.

SERVPRO is a Part of Your Community

12/30/2021 (Permalink)

Every year, SERVPRO of Barron, Dunn & Rusk Counties enjoys participating in events throughout the communities we serve. After last, these events mean so much more and we truly enjoy getting out and seeing everyone again!

Boyceville Cucumber Festival – This event is definitely a highlight for us every year! The theme this year was Return of the Pickle. Pickle Fest includes fun festival- festival long events like a tractor show, petting zoo and softball tournament. We also love the horse parade and Grand Parade! If you have never been to the Cucumber Festival, you should definitely come check it out next year!

Trunk or Treat – This event hosted by the Boyceville CAC had such a fantastic turnout this year for Halloween! It was so fun to see all of the kids dressed up and having fun. Our Marketing Manager, Breanna, dressed our SERVPRO car up as Frankenstein!

United Way of Dunn County Sponsor a Family – This year was the first time we have participated in United Way of Dunn County’s Sponsor a Family for the Holiday Season but it certainly will not be the last time! This is a fantastic program to help brighten a family’s holiday season. Sponsors are provided a profile of the family they are sponsoring which includes the ages and needs/ wants of each family member. It you’re looking for a wonderful wat to keep the true spirit of the holidays next year, contact United Way of Dunn County!

West Cap’s Holiday Gift Program – This is another program that helps brighten the holidays! We participate in this program every year. West Cap’s provide gift to children in the Boyceville, Glenwood City and Spring Valley school districts. West Cap also provides you with a profile for the family you are sponsoring, which includes ages and needs/ wants for each child. This is another fantastic way to help in your community!

SERVPRO of Barron, Dunn & Rusk Counties is Highly Qualified to Assist with Any Disaster

12/29/2021 (Permalink)

SERVPRO of Barron, Dunn & Rusk Counties specializes in the cleanup and restoration of commercial and residential property after a disaster. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

CERTIFICATIONS

RRRP - Lead-Based Paint Activities and Renovation

IICRC - Institute of Inspection Cleaning and Restoration Certification

ECTP - Employee Certification Training Program

AMRT - Applied Microbial Remediation Technician

UFT - Upholstery & Fabric Cleaning Technician

FSRT - Fire & Smoke Damage Restoration Technician

WRT - Water Damage Restoration Technician

CCT - Carpet Cleaning Technician

OCT - Odor Control Technician

ASD - Applied Structural Drying Technician

Give SERVPRO of Barron, Dunn & Rusk Counties a call at 715-643-7171 to see how we can assist you if you experience a disaster in your home!

Taking the Stress Out of a Stressful Situation

12/16/2021 (Permalink)

At SERVPRO of Barron, Dunn & Rusk Counties, we understand just how stressful a fire can be. We strive to do our best to help you through these tough times and make it "Like it never even happened." Don’t take our word for it though! We’d like to share a very thoughtful “Thank You” card that we received after working on a shop building that caught fire.

“Just wanted to send a note of “thanks” for all of your help with the fire restoration in our shop building. Our realtor advised us to contact SERVPRO, which turned out to be the best call we could have made! It was an especially stressful situation since we were in the process of selling our home!

We were so relieved after talking with Terri, she reassured us that you would work with our insurance company to take care of all the cleaning and repairs to our building in a timely manner. MJ and her crew did an exceptional job! Except for just a small electrical job, the work is completed.

Thanks again to you and all your staff for a job well done!”

If you find yourself in a stressful situation, don’t hesitate to call SERVPRO of Barron, Dunn & Rusk Counties! 715-643-7171

One year later

3/31/2021 (Permalink)

Well, we are officially one year into this pandemic! When this craziness started, I do not think there is a single person that thought it would last this long. All of our lives have been changed in one way or another.

              SERVPRO as a company has become bigger and stronger through it all. Our company as a whole has grown greatly. We have developed more ways to clean and sanitize. Our Covid Certified: SERVPRO Cleaned program has become a huge hit! They leave everything clean and completely sanitized and leave our customers happy. We as a franchise have proven even through the toughest and the most stressful times, we rise above and are a great TEAM! Teamwork makes the dream work! From the SERVPRO of Barron Dunn and Rusk counties team, STAY SAFE and Healthy!

Spreading Joy

1/8/2021 (Permalink)

Giving sprit is the way we are here at SERVPRO of Barron Dunn and Rusk Counties. We love to see the smiling faces in our communities (even through the masks) We serve over 13 counties in northern Wisconsin. Our main goal is to make sure our customers are always happy. This year even with the COVID-19 pandemic that has been going on for over a year now, our marketing team has been able to make our rounds. We did have to stay in the office for about eight months but right before Christmas we were able to go out and deliver some wonderful cookies to our clients. We were also able to help our local communities with a couple donations. They were very appreciative! We always want to bring smiles to as many people as we can through these dark times.

Covid-19 and the 3C's

1/6/2021 (Permalink)

As this world unfolds into the crazy place of the unknown. SERVPRO wants to do everything they can do to make you feel as safe as possible. We have a specialized viral pathogen-cleaning program that prevents the spread of COVID-19. We something just for you, our COVID-19 cleanings. It all starts with the 3 C’s:

Consult

  • We assign you a cleaning protocol specialist who understands your home or business
  • These programs are based on a range of factors: type if industry, type of business, size of space, amount of high frequency touch points, foot traffic, and congestion points

Clean

  • Trained and experienced in biohazard cleaning and decontamination for porous and non-porous surfaces. We are always adhering to cleaning and sanitization standards set by the CDC

Certify

  • Certified: SERVPRO Cleaned!! Our team is committed to the comfort and security of not only our employees but also our customers and our community

If you have any questions about our COVID-19 cleanings, please give us a call. 715-643-7171

Dry Sponge Cleaning

12/9/2020 (Permalink)

We at SERVPRO of Barron Dunn and Rusk Counties want you to be happy as can be. WE also know that not everyone can stand the smell of our products. And not every surface can be cleaned with a wet solution. That is why we offer our dry sponge cleaning. Here are some helpful tips about our dry sponge cleaning.

We use a dry sponge because on some porous surfaces when you put something, we on a soot covered wall, the soot will absorb into the surface causing it to stain. Dry sponges are mainly used for cleaning area that are very porous that we cannot wash with any kind of liquid. They are made more of a rubber then a sponge material. They do not leave a residue whatsoever.

Some of the items and surfaces we use the dry sponges on; Porous walls such as wood, brick, or wallpaper. Books, lampshades, paintings, computers, and heat registers. Call us and ask about our dry sponge cleaning today.

(715)643-7171

Being prepared it the first step to getting back to business

11/25/2020 (Permalink)

Did you know roughly 50% of businesses may never recover following the event of a disaster? A majority of businesses that survived had a preparedness plan in place. Pre-planning can kind of be an insurance policy for peace of mind.

By developing an Emergency Ready Profile, you can minimize business interruption by having an immediate plan of action. The Emergency Ready Profile is a startup approach that provides the initial information to begin mitigation and recovery services. It is designed to serve as a quick reference of important building and contact information.

  • No cost assessment of your facility
  • A concise Profile Document that contains only critical information needed in the event of an emergency
  • A guide to help you get back into your building following a disaster
  • Establish SERVPRO of Barron, Dunn, and Rusk Counties as your disaster mitigation and restoration provider
  • Identification of the line of command for authorizing work to begin
  • Provide facility details such as shut-off valve locations, priority areas, and priority contact information

If you have any questions on how to begin an Emergency Ready Profile or are ready to begin the process of starting an Emergency Ready Profile, please feel free to give us a call (715) 643-7171

We stick together

11/18/2020 (Permalink)

Even in this crazy and unknown time, we at SERVPRO of Barron, Dunn, and Rusk Counties are always working together. From our production technician to our office staff, we are all willing to help where ever is needed. Not a single person knows from day to day what is coming our way but we are here for you 24/7. Whether you are calling the office to get an estimate or our employees are at your residence or business you can find us smiling. We at SERVPRO are not letting this pandemic slow us down while taking all the necessary precautions to you and ourselves as safe as possible. We hope you are all happy and healthy. If you have any questions please feel free to give us a call at (715)643-7171

Covid-19 update at SERVPRO of Barron, Dunn, & Rusk Counties

3/31/2020 (Permalink)

With all the uncertainty of Covid-19 novel coronavirus, SERVPRO of Barron, Dunn, & Rusk Counties understands the questions that may arise.  Is SERVPRO taking precautions? Is SERVPRO training all its franchise owners and technicians with proper cleaning techniques?  The answer to both of these is yes, at SERVPRO we treat every virus as serious as it is, that is why we offer ULV fogging, proper hand washing with various products.  This can help your place of business or home if you are worried if anyone you have been in contact with may be infected.  At SERVPRO of Barron, Dunn, & Rusk Counties we are here for you for all Emergency Services 24 hours a day 7 days a week.  But with that being said we are also not putting any of our employees or customers at risk during this time.  Our offices have been closed for almost two weeks and we will be back in office on Thursday, April 2nd. We are taking all precautionary procedures to protect our employees and customers.  We will have a checklist for when our crews are going into homes, and we are all set up with the proper PPE to better serve you. 

We show we care in Dunn County

12/18/2019 (Permalink)

Insurance Agents holding signs they decorated at a appreciation event These local Insurance Agents were hosted by SERVPRO of Barron, Dunn, & Rusk Counties to show appreciation for the work they have sent us over the year

SERVPRO of Barron, Dunn, & Rusk Counties cares about all those in the area not only around Christmas time but all year round.  Our franchise hosts and shows appreciation to our local insurance agents that send us work all year round.  This proves to their customers and we believe it says a lot about the quality of care that we put into each and every job.  We show their customers that we can and will also provide a quality service to them in their time of need.  Our team is customer service oriented and also trained and certified properly to prove this.  We thank you to all of those who trust us.  If you are fallen to any size disaster big or small please give us a call and see why others chose SERVPRO. 

Because our team cares

11/25/2019 (Permalink)

Our Marketing Manager at a conference Breanna Anderson, our Marketing Manager at a Area Marketing Conference!

At SERVPRO of Barron, Dunn, & Rusk Counties our entire team cares about you as our customer.  Whether you are experiencing a large loss such as a fire or water loss or a routine carpet cleaning everyone from our owner to our marketing team and of course our technicians will be there for you!  Shown here is our newest addition to our team Breanna.  Breanna is our new Marketing Manager at our SERVPRO of Barron, Dunn, & Rusk Counties.  She has been visiting our local insurance agents and seeing what our clients needs are!  She is learning every day and here she is at a Marketing Forum learning from other people in our industry.  She is excited to be in this industry because she loves to help people.  If you are unsure of service in restoration companies SERVPRO of Barron, Dunn, & Rusk Counties is sure to not disappoint.  We come highly recommended by customers, agents, and local authorities.  Please don't hesitate to call as we are "WHY" you should call SERVPRO at 715-643-7171.

We are always learning and teaching!

11/15/2019 (Permalink)

Franchise owner and trainer at continuing education training session Andrea and Corporate Continuing Education Trainer

Our goal at SERVPRO of Barron, Dunn, & Rusk Counties is to provide solid continuing education for our consumers, agents, and customers.  When we come into any size disaster we make sure we are teaching and providing information about each and every job as each one is unique we are also continuing to learn.  We provide to our local insurance agents continuing education so they can pass the knowledge along to their customers in a accurate and knowledgeable way.  Making sure we hand out solid information is important and is why you should use SERVPRO. 

This photo is of our franchise owner Andrea, and our continuing education trainer from SERVPRO corporate.  By inviting our local agents we are providing them with the education they can assure their customers that they are making the right choice of choosing SERVPRO of Barron, Dunn, & Rusk Counties.  With a packed house of over 40 people our agents were able to sample tools that we use in the field. 

We Support our local Communities

10/30/2019 (Permalink)

Basket donation to Rice Lake Chamber of Commerce Annual Event The Rice Lake Chamber of Commerce Annual Event Donation!

You may ask yourself why would I pick SERVPRO of Barron, Dunn, & Rusk Counties for my next restoration job.  Well, first off, in your time of need we are available 24/7 365 days a year for all your emergency restoration needs.  So if its in the middle of the night and a pipe has burst, a fire has struck your home or business, we can be called and relied on.  Our franchise prides itself being hands on and our owner Andrea Hanestad will be there herself to make sure you understand each and every procedure to make your disaster more manageable.  She is known in our local community as a caring human and she shows this by donating her time and energy to causes and organizations that are important to her and her employees. 

Is this a company that you want to deal with?  As our services are always done in a timely and efficient manner, our attitude is even better.  SERVPRO of Barron, Dunn, & Rusk Counties donates and supports you and our communities! 

SERVPRO teams and franchises together as WHY SERVPRO

10/23/2019 (Permalink)

SERVPRO tent in front of a SERVPRO semi trailer with SERVPRO equipment at a municipalities conference Franchises and Teams gather together as one at a Municipalities Conference.

Today at SERVPRO of Barron, Dunn, & Rusk Counties we are representing our own franchise and other local franchises proudly as we are all SERVPRO.  By coming together with our local franchises this shows our local municipalities that we unite together in their time of need in a large disaster.  Our disaster team is always ready and when our whole brand name SERVPRO shows they can come together in any size disaster our customers are equally satisfied with our teamwork as we are.  Being SERVPRO proudly trains each technician with our all the properly certifications through IICRC.  This means all our technicians will complete your disaster accurately and timely as each situation differs they all act as one.  This is Why SERVPRO is your answer.  Please give us a call at 715-643-7171, SERVPRO of Barron, Dunn, & Rusk Counties 24/7!

Fire Contents Cleaning

3/28/2019 (Permalink)

This chair half cleaned now doesn't need replacing!

If you have a fire in your home or business most of the time it isn't a complete loss. At SERVPRO of Barron, Dunn, & Rusk Counties our theory is restore versus replace, which saves you the customer money.  Also by using this theory we have saved some very precious items of our customers that are irreplaceable such as pictures, documents, family heirlooms, and just simple things such as a child's favorite stuffed animal. Our contents cleaning can involve dry cleaning, wet cleaning, spray and wipe, foam cleaning, abrasive cleaning, and immersion cleaning.  With all these techniques we are surely to get your homes contents back to its pre loss condition.  If you need help or have questions give us a call at 715-643-7171. 
 

24/7 Emergency Services Available

3/27/2019 (Permalink)

Our crew on the scene at a board up

Yes you read it correctly, at SERVPRO of Barron, Dunn, & Rusk Counties we offer 24/7 emergency services.  This includes emergency board up services if you sustain damage that may need to be done to prevent further damage to your home or business and its contents.  Our team will come out whether it is a storm, fire, or water damage emergency and scope the property to help our customer in the time of need.

Our technicians are always on call and willing to help during your time of need 24 hours a day 7 days a week 365 days a year.  If you find yourself with an emergency service needed please do not hesitate to call 715-643-7171 and remember SERVPRO of Barron, Dunn, & Rusk Counties will be "faster to any size disaster.''

Document Restoration

11/29/2018 (Permalink)

Do you have a place of business that handles a lot of documents? What happens if there is a water loss?  Who is going to take care of those documents? Instead of using a subcontractor, keep it green! Document Restoration Services are now available through SERVPRO of Barron, Dunn, and Rusk Counties.

Our team, along with the help of the Document Restoration team if necessary, will inventory the documents at the site of the loss, pack them up, then ship them to SERVPRO Corporate. In some cases, cold storage or refrigerated trucks may be needed, but the Document Restoration team will advise and assist where necessary. Once documents arrive, the boxes will be inventoried, placed in cold storage if necessary, and the drying process will begin.

The Document Restoration Team uses sublimation, this turns a solid directly into a vapor, skipping the liquid stage to avoid causing more damage to the documents. This process can recover even the most delicate items, from documents to photographs and x-rays, to entire business archives. Depending on the type of job, documents can also be decontaminated, cleaned, deodorized, and even digitized. 

Some of the services include cleaning which involves the Document Restoration Team which will go through each box page by page to wipe down and remove dirt, soot, or other contaminants. 
There are 3 levels of cleaning based on the type of soiling, and how heavy it is. 

Many times documents that have been affected will hold residual smells of contaminants, or mildew, and should be deodorized before being returned to your client.

With the new age of technology, digitizing records and documents has become a standard practice in most industries. This eliminates the need to have massive file storage rooms and allows us to access records at the click of a button. If your file room was damaged by water or smoke and needs to be cleaned, dried or decontaminated, digitizing might be a good choice to eliminate the need to have hundreds or even thousands of documents and records in your storage.

In a CAT 3 situation (sewage or flood water), documents are not only deteriorating but are also infected with all types of bacteria. In most storm situations, you are dealing with CAT 3 water; therefore, most of the affected documents you encounter will be contaminated. Gamma irradiation is a process used for cleaning/disinfecting and decontaminating documents or other consumer goods. 

If this is the case, decontamination is always a must. In living cells, these disruptions result in damage to the DNA and other cellular structures. These photon-induced changes at the molecular level cause the death of the organism or render the organism incapable of reproduction. The gamma process does not create residuals or impart radioactivity in processed products.

Unfortunately, many businesses and government agencies have to dispose of counterfeit, faulty, expired or contaminated materials. All entities need to be certified that their products and materials are destroyed. The guarantee of certified destruction is to protect one’s liabilities, brand image or proprietary information. 

Just another service we can provide to homeowners and businesses for the non-replaceable items.

All employees of the Document Restoration Team are HIPAA Master certified and once your items arrive at the SERVPRO facility, 24/7 video surveillance.

If this is something you are more interested in please give us a call at 715-643-7171.

Is your property accurately inventoried?

11/6/2018 (Permalink)

Have you had a break in or vandalism to your property?  Have you took inventory of the contents of your home recently?  Did you know by taking accurate inventory helps keep costs low and reduces job completion time?  This simply can be done by taking photos or video.  There are also many free forms on the web where you can go room-by-room and create an inventory.  If this unfortunate event of vandalism happens to you, we at SERVPRO of Barron, Dunn and Rusk Counties are here, by contacting us at (715)643-7171.  SERVPRO Franchise Professionals are recognized as leaders at helping property owners recover quickly from fire and water damage.  They also provide general cleaning and deodorization services for situations resulting from vandalism including graffiti, egg, spoiled foods and human or animal waste.  Also if there has been an accident, trauma, crime, or death trained SERVPRO Franchise Technicians can remove and dispose of biohazardous substances according to OSHA, EPA, and state and local health regulations.  We at SERVPRO of Barron, Dunn, and Rusk Counties hope this unfortunate event never happens, but if it arises give us a call at (715)643-7171

Our Highly Trained Restoration Specialists can restore your Barron Home

10/30/2018 (Permalink)

SERVPRO of Barron, Dunn, and Rusk Counties is an IICRC firm. The Institute of Inspection, Cleaning and Restoration Certification (IICRC) creates the standards for the restoration industry and provides training and certification to restoration companies. IICRC Certified Firms have the right to display the IICRC Certified Logo.

IICRC Certified Firms must

• Present accurate information to consumers and conduct business with honesty and integrity.

• Require a technician on all jobs who has been formally trained and passed all required tests.

• Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.

• Maintain liability insurance to protect all parties in the event of an accident.

• Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration.

The IICRC Develops The Standards For The Restoration Industry

The IICRC has been the driving force in establishing the main industry standards and reference guides for professional carpet cleaning, water damage restoration and mold remediation. These IICRC standards take years to develop and require the coordination of experts in the field: manufacturers, industry organizations, insurance professionals, training schools, contractors, and public health professionals.

Every five years, the standards are reviewed and updated. The water damage restoration field changes rapidly with advancements in technology and science, and therefore the standards must evolve to keep pace.

About SERVPRO of Barron, Dunn, and Rusk Counties

SERVPRO of Barron, Dunn, and Rusk Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration and we are an IICRC Certified Firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

https://www.SERVPRObarrondunnruskcounties.com/employee-photos

https://www.SERVPRObarrondunnruskcounties.com/restoration-training-certifications

Why SERVPRO? Because we support Breast Cancer Awareness Month

10/30/2018 (Permalink)

Our Franchise of SERVPRO of Barron, Dunn, and Rusk Counties held a contest on Facebook this month for Breast Cancer Awareness Month.  We wanted to give away a dinner, a donation to the Breast Cancer Charity of the winners choice, and a Breast Cancer Awareness tank to someone who has either been affected by Breast Cancer or someone who wanted to honor someone affected.  Our customer that we were able to give this special giveaway to was from Hayward Wisconsin and was honoring a relative.  For being strong and courageous during your fight we just wanted to show we at SERVPRO of Barron, Dunn, and Rusk Counties Care.  Please give to your favorite charity this month or any other time of the year to help find a cure.